Coronavirus (COVID-19) updates

Portugal - flights from/to Brazil remain suspended

Updated: February 27, 2021

From January 29 to March 16, as determine by the Portuguese Government (Despacho n.º 2207-A/2021, February 26, 2021), flights from/to Brazil remain suspended.

Permitted flights:

• Cargo flights

• Humanitarian and repatriation

- Of national citizens and their family members permanent residents

- EU citizens, nationals of countries associated to Schengen area and their families and

- Third countries nationals with legal residence in an EU country

Passengers travelling under these conditions must:

• National citizens and permanent residents

• Provide the negative COVID19 test result, performed within the last 72h before boarding, or the boarding and entry to Portugal may be denied and

• Complete a 14-day quarantine upon arrival.

Nationals of the EU, nationals of countries associated to Schengen area and their families and third countries nationals with legal residence in an EU country

• Provide the negative COVID19 test result, performed within the last 72h before boarding, or the boarding may be denied and

• Upon arrival at a Portuguese airport, must wait for the connecting flight in a designated location inside the airport.

Oficial infos here.

Azul customers with confirmed bookings on travel affected in that period (01/29 to 03/16/2021) may:

• Change at no cost (no fees, no tariff differences).

• Request that the amount paid be kept as a credit, which will be processed free of charge, being valid for a period of 18 months from the date of request, for future purchases.

• Request a refund of the fare, which will be processed in full and carried out within 12 months from the date of the canceled flight

Azul advises customers with confirmed reservations during this period to check their flight status on the website or app before heading to the airport.

In case of doubt, Contact Us.

United States of America

Beginning January 26, the CDC will require all travellers flying to or transiting through the U.S. from international destinations, including U.S. citizens, needs to provide:

• Proof of a negative COVID-19 Test and complete the Passenger Disclosure and Attestation to the United States of America.

    or

• If you tested positive and have recovered: proof of the COVID-19 POSITIVE test (within 90 days), a certificate issued by a health professional and complete the “Passenger Disclosure and Attestation to the United States of America”.

The proof of COVID-19 test must:

• Be a viral test molecular (such as: RT-PCR, NAAT, LAMP) or antigen test with a “negative” or “COVID-19 not detected” result. Serological tests / exams that identify immunoglobulins such as IgM and IgG are not accepted;

• Be taken within the 3 calendar days prior to departure

• Print and complete the Passenger Disclosure and Attestation to the United States of America, available here.

In case of proof of the COVID-19 POSITIVE test (within 90 days), must include:

• Proof of a positive test result issued at most 90 days before departure

• A letter from a licensed health care provider or public health official clearing them for travel

- The certificate must be made on letterhead containing the name, address and telephone number of the health agent or hospital;

- The positive test must have been collected in the last 90 days prior to departure;

- The informations of the person certified as positive (name and date of birth) in the report must be identical to the travel document (passport) presented by the traveler.

• Print and complete the Passenger Disclosure and Attestation to the United States of America, available here.

Travelers must download, print and complete the “Passenger Disclosure and Attestation to the United States of America” and show written proof of their negative laboratory test result or documentation of recovery before boarding. This requirement does not apply to children under 2 or those traveling entirely within the United States.

Important: Passengers who do not meet these requirements won't be allowed to board at the origin airport.

Brazil

Before your trip to Brazil, please be aware that in order to check-in and board your flight, the Brazillian government requires all passengers to provide proof of a negative Covid-19 RT-PCR test result and complete a traveller’s health declaration form (DSV).

The RT-PCR test must be taken no more than 72 hours before your departure. A Covid-19 test is not required for any child under the age of 2 or children under 12 years old travelling with an adult.

To complete Traveller’s Health Declaration (DSV), please visit https://formulario.anvisa.gov.br/?lang=en

An eletronic approval email of DSV will need to be presented before boarding and upon arrival in Brazil.