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Notificação
  • Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
     
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
     
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

For passengers that rely on a wheelchair, Azul provides a unique service to ensure all necessary assistance. In such cases, simply inform one of our employees at check-in.

In addition, we guarantee the free dispatch of your wheelchair. The same fee waiver applies to baby carriages for children between 0 and 2 years old.

  • Models of baby strollers that fit within the dimensions 35 x 25 x 55 cm (length x width x height) totaling a maximum of 115 centimeters and having a maximum of 10 kg, can be taken aboard.
    All other models must be dispatched and no fee will be charged.

Important: Azul does not transport batteries with corrosive liquids in its aircraft. Azul is authorized to transport lithium or gel based batteries, as is mandated by Article 48 of Ordinance 676 of the Civil Aviation Department.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.