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For passengers that rely on a wheelchair, Azul provides a unique service to ensure all necessary assistance. In such cases, simply inform one of our employees at check-in.

Additionally, we check your wheelchair free of charge strollers are also exempt from baggage charges.

Important: Azul does not transport batteries with corrosive liquids in its aircraft. Azul is authorized to transport lithium or gel based batteries, as is mandated by Article 48 of Ordinance 676 of the Civil Aviation Department.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

No problem, you can include more pounds at the airport during check-in. But attention, if the weight of checked baggage exceeds 23kg will be charged the excess of luggage.