• Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

When the help of a service dog is needed, the dog will be transported with its owner inside the aircraft cabin. We will reserve it a preferential seat.

Please note certain requirements:

  • The dog must have a noseband/leash*.
  • Present updated vaccination card with proof of multiple and rabies vaccination signed by veterinarian - the vaccine is mandatory for animals older than 3 (three) months of age and must have been administered at least 30 days and no more than 1 year before the flight;

It's important that this information is presented at time of purchase. After entering your personal information, select this option in the "Special Services" section of the form.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

*Azul does not transport animals that are less than 3 months of age.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.