When the help of a service dog is needed, the dog will be transported with its owner inside the aircraft cabin. We will reserve it a preferential seat.
Please note certain requirements:
It's important that this information is presented at time of purchase. After entering your personal information, select this option in the "Special Services" section of the form.
- This option is available when purchasing tickets online, at the Azul Center or at the airport.
*Azul does not transport animals that are less than 3 months of age.
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.