When the help of a service dog is needed, the dog will be transported with its owner inside the aircraft cabin. We will reserve it a preferential seat.

Please note certain requirements:

  • The dog must have a noseband/leash*.
  • Present updated vaccination card with proof of multiple and rabies vaccination signed by veterinarian - the vaccine is mandatory for animals older than 3 (three) months of age and must have been administered at least 30 days and no more than 1 year before the flight;

It's important that this information is presented at time of purchase. After entering your personal information, select this option in the "Special Services" section of the form.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

*Azul does not transport animals that are less than 3 months of age.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.