When the help of a service dog is needed, the dog will be transported with its owner inside the aircraft cabin. We will reserve it a preferential seat.

Please note certain requirements:

  • The dog must have a noseband/leash*.
  • The owner must present proof of rabies vaccination signed by a veterinarian - the vaccine is mandatory for animals older than 3 (three) months of age and must have been administered at least 30 days and no more than 1 year before the flight;
  • Be sure to also have the dog's Health Certificate issued by the veterinary. The certificate is valid for 10 days after it is issued.

It's important that this information is presented at time of purchase. After entering your personal information, select this option in the "Special Services" section of the form.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

*Azul does not transport animals that are less than 3 months of age.

No problem, you can include more pounds at the airport during check-in. But attention, if the weight of checked baggage exceeds 23kg will be charged as additional volume.

It is very close to your flight so you can only buy baggage directly at the airport.