When the help of a service dog is needed, the dog will be transported with its owner inside the aircraft cabin. We will reserve it a preferential seat.
Please note certain requirements:
It's important that this information is presented at time of purchase. After entering your personal information, select this option in the "Special Services" section of the form.
- This option is available when purchasing tickets online, at the Azul Center or at the airport.
*Azul does not transport animals that are less than 3 months of age.
No problem, you can include more pounds at the airport during check-in. But attention, if the weight of checked baggage exceeds 23kg will be charged as additional volume.