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For passengers that rely on a wheelchair, Azul provides a unique service to ensure all necessary assistance. In such cases, simply inform one of our employees at check-in.

In addition, we guarantee the free dispatch of your wheelchair. The same fee waiver applies to baby carriages for children between 0 and 2 years old.

  • Models of baby strollers that fit within the dimensions 35 x 25 x 55 cm (length x width x height) totaling a maximum of 115 centimeters and having a maximum of 10 kg, can be taken aboard.
    All other models must be dispatched and no fee will be charged.

Important: Azul does not transport batteries with corrosive liquids in its aircraft. Azul is authorized to transport lithium or gel based batteries, as is mandated by Article 48 of Ordinance 676 of the Civil Aviation Department.

- This option is available when purchasing tickets online, at the Azul Center or at the airport.

No problem, you can include more pounds at the airport during check-in. But attention, if the weight of checked baggage exceeds 23kg will be charged the excess of luggage.