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Notificação
  • Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
     
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
     
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

A few tips to help you boarding. Check it out:

Antecedence

Plan to arrive at the airport at least 3 hours before the departure time.

Terminal

International flights depart from the New Terminal 1. If you arrive at Terminal 0 - current terminal of domestic flights - there is available a shuttle in front of the departure gate in every 6 minutes.

Check-in

As soon as you arrive in the airport look for Azul’s check-in counter to check your luggage. Follow the instructions about luggage weigh and dimensions limit and verify the NOT ALLOWED items to bring inside the airplane.

Confirm if you have all required documents to board and keep them way easy to get and show during the check-in and bouarding gate making the processes faster.

X-Ray / Metal detector

Your carry-on baggage will be verified on X-ray before your boarding. Remember to check the content inside it because there are restrictions on some items. For the transport of liquids, for example, some specifications must be respected. Be aware of them.

It’s required in the moment of X-ray put the electronics devices out from the carry on baggage.

You will also pass through the metal detector. At this moment will be necessary take out from your pockets any metal objects – like keys, coins, cellphones. You might avoid rings, earings, belts and shoes which may contain metal.

Electronic gadgets

Take your tablet, cellphone and notebook with you onboard and use them during the flight in airplane mode. Bring your eletronics already charged – and if you need – look for energy points on the airport.

Immigration (Documentation)

In all your international trips you must go through immigration procedures. At this moment your documentation will be verified before your boarding. Have your passport with you and all documentation ready to show.

Timezone

Once you go to Brazil remember: you’ll be on a different timezone. The time printed on your boarding pass and itinerary corresponds to the local time of origin and destination.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.