For further information about AZUL's services call: +1 844 499 2985 (toll free).

Azul Headquarters
Azul Linhas Aéreas Brasileira
Customer Service Department
Av. Marcos P. de U. Rodrigues, 939 Edif. C. Branco Office Park - Torre Jatobá -9° andar ZIP.: 06460-040 Alphaville Industrial – Barueri-SP- Brazil

No problem, you can include more pounds at the airport during check-in. But attention, if the weight of checked baggage exceeds 23kg will be charged as additional volume.