The US Department of Transportation (DOT) allows the transportation of emotional support dogs to foreign companies flying to/from the USA (14 CFR Part 382).
Watch the link below for the explanatory video (https://youtu.be/LbZhruHJKdA).
Documentation must be submitted up to 48 hours before the flight for analysis by the AZUL aeronautical medicine team. Original documentation must also be presented upon check-in.
The MEDIF Form is provided by Azul for customers to ensure completion and signature of the passenger's personal physician prior to booking the ticket. Shipping to BLUE must be done within 72 business hours prior to flight by email or fax. The medical document and MEDIF will be evaluated by Azul's medical service, specialized in aviation medicine, with a response time of 48 (forty-eight) hours. Please note that emotional support dog air travel is subject to prior authorization from Azul's medical department based on the information on the form. In the event that Azul's requirements are not met, passenger transportation may be refused.
The MEDIF form needs to be signed by the passenger’s personal physician (this form will not be accepted if it has been signed by psychologists, physiotherapists or other healthcare professionals other than physicians with a valid CRM [Conselho Regional de Medicina (Regional Board of Medicine)] number).
All copies must be fully completed to ensure the best possible analysis. To download the MEDIF form, click here.
Read and answer all the questions correctly, in legible handwriting. Mark (X) the options "Yes" or "No". All copies of the form must be signed.
MEDIF – Part 1 - Information for health professionals.
MEDIF – Part 2 - To be filled in by the passenger or legal guardian.
MEDIF – Part 3 - To be filled in by the passenger's attending physician.
MEDIF – Part 4 - To be filled in by the passenger's attending physician.
MEDIF – Part 5 - To be filled in by the passenger's attending physician.
Send Part 2, 3,4 and Part 5 properly filled MEDIF by fax +55 11 4831-1030 or email firstname.lastname@example.org. Form validity - 30 days after Azul's medic authorization for domestic flights.
Azul suggests that the passenger identify their dog with an Emotional Support Animal collar or vest.
AZUL may deny transportation of the dog in case:
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.