• Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

Get to know the rates charged in specific cases of the international flights with Azul. In case there is a need for redial, cancellation or non-attendance at the time of shipment (at the show), be aware of the rules and fees charged in each case.

The values referring to remarking, cancellation or non-attendance at the time of shipment (in the show), will be charged per leg and per person.

Flights to United States and Europe.
Fee Class EUA Lisboa
Change /
Cancel /
Economy Azul USD 200 / * EUR 180 USD 200 / * EUR 180
Economy maisAzul USD 175 / * EUR 158 USD 175 / * EUR 158
Economy Azul Super USD 150 / * EUR 135 USD 150 / * EUR 135
Business USD 200 / * EUR 180 USD 200 / * EUR 180
No Show USD 300 / * EUR 271 USD 300 / * EUR 271

*Amounts in Euro (EUR) specified in this table are for reference purposes only, calculated in accordance with the exchange rate on october 10, 2019, amounting to EUR 0.9014. The amount charged will be calculated in accordance with the foreign exchange rate on the day of the transaction.

Flights to South America and Cayenne.
Fee Value
Cancel / Change EUR 80 / USD 80 or 100% of the fare*
No Show EUR 120 / USD 120 or 100% of the fare*
Fee Local Value
Refund Argentina EUR 50 / USD 50
Uruguai EUR 50 / USD 50
Guiana Francesa EUR 50 / USD 50
Bolivia EUR 50 / USD 50

*100% of the fare applies when less than the fare amount

Right to Withdraw: You will be allowed to return the purchased Ticket, free of charge, within 24 hours after the Ticket has been issued and the purchase receipt was received, given that there is an advance of 7 days or more on the departure date of the outbound flight.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.