Get to know the rates charged in specific cases of the international flights with Azul. In case there is a need for redial, cancellation or non-attendance at the time of shipment (at the show), be aware of the rules and fees charged in each case.
Change, cancellation and no-show fees are charged per customer per segment, refund fees are charged per request:
|Economy Azul||USD 200 / * EUR 180||USD 200 / * EUR 180|
|Economy maisAzul||USD 175 / * EUR 158||USD 175 / * EUR 158|
|Economy Azul Super||USD 150 / * EUR 135||USD 150 / * EUR 135|
|Business||USD 200 / * EUR 180||USD 200 / * EUR 180|
|No Show||USD 300 / * EUR 271||USD 300 / * EUR 271|
*Amounts in Euro (EUR) specified in this table are for reference purposes only, calculated in accordance with the exchange rate on october 10, 2019, amounting to EUR 0.9014. The amount charged will be calculated in accordance with the foreign exchange rate on the day of the transaction.
|Cancel / Change||EUR 80 / USD 80 or 100% of the fare*|
|No Show||EUR 120 / USD 120 or 100% of the fare*|
*100% of the fare applies when less than the fare amount
Right to Withdraw: You will be allowed to return the purchased Ticket, free of charge, within 24 hours after the Ticket has been issued and the purchase receipt was received, given that there is an advance of 7 days or more on the departure date of the outbound flight.
Right of Repentance: It will be allowed to withdraw from the purchased Ticket, free of charge, within a period of up to 24 hours after the Ticket issuance and the respective receipt of the voucher, provided that there is an advance period equal to or greater than 07 days in relation to the date of departure of the flight one way.
If you have any questions, please contact our Call Center +55 11 4003 3255
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.