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Notificação
  • Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
     
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
     
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

Special sports equipment can be transported on domestic flights and are within the baggage allowance. Check out the transported equipment:

Equipment

USA and Europe

South America/ Cayenn

Backpack / Knapsack/ Boogie/ Bowling balls / Camping equipment / Fishing / Lacrosse/ Golf Clubs Is part of the baggage allowance Is part of the baggage allowance
Bow and arrow / Hockey / Water skiing / Snowboard / Parachute / Paraglider (Without engine) / Bicycles**/ Surfboards/ Stand up paddle boards/ bodyboard/ Kiteboards/ Wakeboards/ Wave ski/ Antlers/ Javelin/ Scuba Gear / Cello* / Contrabass* / Tuba* / Bumbo* Charged service fee of U$ 150.00 or EUR 150.00 Charged service fee of U$ 50.00
Kayaks/ Boats/ Scull/ Canoes/ Pole Vault/ Paraglider (with engine) Will not be accepted for shipment Will not be accepted for shipment
1 TV/ monitor up to 26" weighing less than 32kg (70 lbs) Is part of the baggage allowance Is part of the baggage allowance
1 TV/ monitor between 26" and 64" weighing up to 45kg (99 lbs) Charged service fee of U$ 150.00 or EUR 150.00 Charged service fee of U$ 50.00
TVs/ monitors over 64" or weighing over 45kg (99 lbs) Will not be accepted for shipment Will not be accepted for shipment
Fishing Equipment Fishing Equipment One extra item of baggage of up to 23kg must be acquired. Exceeding 23kg, but not exceeding the limit of45kg, aservice fee of R$ 220.00 will be charged.

* All instruments must be transported in a rigid case.

Acoustic guitar and guitar is currently transported in the cabin but replaces hand luggage, being able to take only the guitar and the personal item, such as a purse.

** Bicycles must be in rigid or tightly packed cases, and the handlebars must be folded and the pedals removed.

* We only ship the TV / monitor if it is in its original factory packaging (TVs and / or monitors must be packed in their appropriate boxes)

* Televisions of any size will not be transported on connecting flights with LATAM Airlines.

The special baggage listed above and other items that need to be transported (not listed here), must weigh up to 23kg. If it exceeds 23kg and does not exceed the maximum limit of 45kg, a new service fee of R $ 150.00 will be charged. For the surfboard the maximum length is 320cm, except with ATR operation that the maximum limit is 190cm.
In case of being overweight: For flights to / from USA, if you exceed 23 kg and do not exceed a maximum of 45 kg, you will be charged a new service charge of U$ 150.00.
For flights to / from Europe, if you exceed 23 kg and do not exceed a maximum of 32 kg, a new service charge of EUR 150.00 will be charged.
For flights between Brazil and South America / Cayenne, if you exceed 23 kg and do not exceed a maximum of 45 kg, a new service charge of U$ 50.00 will be charged.

* Check availability on the plane on the day of the flight.

Attention: Information about Hoverboards

We are unable to transport this type of equipment, due to air transportation security restrictions. Restrictions are valid for both domestic and international flights.

Some objects are not transported by Azul:

  • Kayaks
  • Hang gliders
  • Large-volume equipment

Note

Azul has the right to refuse any luggage or cargo which it considers may endanger flight safety, either by size, weight or type that prevents it from being transported on aircraft. This may include bulky sports equipment and musical instruments, or anything that cannot be carried in the hold of the aircraft.

 

Azul does not carry as checked baggage goods whose value exceeds the
indemnity limit of 1,131 (one thousand one hundred and thirty one) DES.
If there is a need to order these volumes, we advise you to contact our Azul Cargo
service center 55.11 4003-83-99, which has its own rules for this type of transportation.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.