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Notificação
  • Important Information

    Customers travelling to Brazil, please pay special attention due to boarding restrictions:
     
    Decree 255, which refers to the exceptional and temporary restriction on the entry of foreigners of any nationality into the country, as recommended by the National Health Surveillance Agency – Anvisa, was extended until 29th july.
     
    The restriction reffered does not apply to:
    I – Brazilian, born or naturalized;
    II – Permanent Resident Card;
    III – Customers on a mission in the service of an international organization;
    IV – International transit, as long as he does not leave the international area of the airport and the country of destination admits his ticket;
    V – Employee accredited to the Brazilian Government; and
    VI – Customers:
    a)       spouse, partner, son, parents or legal reponsible of a Brazilian;
    b)      whose entry is specifically authorized by the Brazilian Government (public interest or humanitarian reasons); and
    c)       bearer of the National Migration Registry (RNM);
    VI – Cargo operations.

When you buy an Azul airfare, all your booking data is automatically registered on our website.In case of cancellation or changes in your purchase, pay attention to the rules and fees charged in each case.

The values referring to remarking, cancellation or non-attendance at the time of shipment (in the show), will be charged per piece and per person.

Domestic Flight - Regular Rates
Rates Channel Value Foreign currencies
Change / Cancellation Site / Mobile R$ 250.00 or 100% of the fare* US$ 80; EUR 80 or 100% of the fare*
Call Center / Airports R$ 325.00 or 100% of the fare* US$ 90; EUR 90 or 100% of the fare*
Change / Cancellation for point reservations All channels R$ 325.00 or 100% of the fare* US$ 90; EUR 90 or 100% of the fare*
No show R$ 350.00 or 100% of the fare* US$ 120; EUR 120 or 100% of the fare*
Domestic Flight - Unmissable Rate ( UU, V, W, X, OO e Z )
Rates Channel Value Foreign currencies
Change / Cancellation Site / Mobile R$ 275.00 or 100% of the fare* US$ 80; EUR 80 or 100% of the fare*
Call Center / Airports R$ 350.00 or 100% of the fare* US$ 120; EUR 120 or 100% of the fare*
Change / Cancellation for point reservations All channels R$ 350.00 or 100% of the fare* US$ 120; EUR 120 or 100% of the fare*
No show R$ 350.00 or 100% of the fare* US$ 120; EUR 120 or 100% of the fare*
Domestic
Name Rate Class Rate
Refund Azul / MaisAzul Regular 60% of the flight fare
Unmissable (UU, V, W, X, OO e Z) Non-refundable 
Y 5% of the flight fare
 

*100% of the fare applies when less than the fare amount

Right to Withdraw: You will be allowed to return the purchased Ticket, free of charge, within 24 hours after the Ticket has been issued and the purchase receipt was received, given that there is an advance of 7 days or more on the departure date of the outbound flight.

You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.

It is very close to your flight so you can only buy baggage directly at the airport.