When you buy an Azul airfare, all your booking data is automatically registered on our website.In case of cancellation or changes in your purchase, pay attention to the rules and fees charged in each case.
The values referring to remarking, cancellation or non-attendance at the time of shipment (in the show), will be charged per piece and per person.
| Domestic Flight - Regular Rates | |||
|---|---|---|---|
| Rates | Channel | Value | Foreign currencies |
| Change / Cancellation | Site / Mobile | R$ 250.00 or 100% of the fare* | US$ 80; EUR 80 or 100% of the fare* |
| Call Center / Airports | R$ 325.00 or 100% of the fare* | US$ 90; EUR 90 or 100% of the fare* | |
| Change / Cancellation for point reservations | All channels | R$ 325.00 or 100% of the fare* | US$ 90; EUR 90 or 100% of the fare* |
| No show | R$ 350.00 or 100% of the fare* | US$ 120; EUR 120 or 100% of the fare* | |
| Domestic Flight - Unmissable Rate ( UU, V, W, X, OO e Z ) | |||
|---|---|---|---|
| Rates | Channel | Value | Foreign currencies |
| Change / Cancellation | Site / Mobile | R$ 275.00 or 100% of the fare* | US$ 80; EUR 80 or 100% of the fare* |
| Call Center / Airports | R$ 350.00 or 100% of the fare* | US$ 120; EUR 120 or 100% of the fare* | |
| Change / Cancellation for point reservations | All channels | R$ 350.00 or 100% of the fare* | US$ 120; EUR 120 or 100% of the fare* |
| No show | R$ 350.00 or 100% of the fare* | US$ 120; EUR 120 or 100% of the fare* | |
| Domestic | |||
|---|---|---|---|
| Name | Rate | Class | Rate |
| Refund | Azul / MaisAzul | Regular | 60% of the flight fare |
| Unmissable (UU, V, W, X, OO e Z) | Non-refundable | ||
| Y | 5% of the flight fare | ||
*100% of the fare applies when less than the fare amount
Right to Withdraw: You will be allowed to return the purchased Ticket, free of charge, within 24 hours after the Ticket has been issued and the purchase receipt was received, given that there is an advance of 7 days or more on the departure date of the outbound flight.
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.
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