Necessary information about your luggage.
Azul tickets are classified into two different fares: Mais Azul and Azul. The Mais Azul fare includes 1 piece of luggage of up to 23kg.
By choosing the Azul category, the Customer will pay a cheaper price for the ticket compared to the Mais Azul fare and may choose whether or not to purchase the checked baggage service. In both categories, the Customer may include 1 piece or more pieces of up to 23kg of luggage, at any time, with prices starting from R$ 80.00 at our digital channels or call center and from R$ 120.00 at the airport. If the Customer exceeds the quota of 23kg or the maximum dimensions allowed, a R$ 220.00 fee will be charged per piece at the airport.
* The purchase of additional baggage is not refundable after the flight.
** The purchase of baggage less than 2 hours before the flight time must be done at the airport.
This type of equipment is considered unsafe for air transportation and is not allowed in Azul flights. This restriction applies to domestic and international flights.
In addition to the baggage allowance, passengers with physical disabilities may choose to transport wheelchairs with dry-cell batteries or other mobility devices in the cabin or check these items during check-in. Click here for more information on wheelchair transportation.
For babies of lap can be dispatched, 01 stroller or 01 Car seat or 01 Baby-comfort per child as extra charge, without charges *. In case you want to dispatch both, or dispatch other items one of them will enter the adult or companion franchise.
On international flights, the baby is entitled to a luggage of up to 10 kg plus 01 stroller or 01 Car seat or 01 Baby comfort per child.
An additional excess baggage fee will be charged during check-in if the total checked baggage weight exceeds 23 kg or 50 lbs. Fees are subject to change without notice. Click here to view the table of fees per excess kg or lbs.
Each passenger may check a total of 45 kg or 99 lbs per piece, after paying the excess baggage fee. However, the acceptance of baggage exceeding the 23kg or 50lbs allowance is subject to flight occupation and availability conditions.
Sharp or bladed objects, such as knives, tweezers, scissors, pocket knives, razors, nail cutters, and bottle openers cannot be transported in carry-on luggage and must be checked for security reasons.
They are considered dangerous goods due to their influence in some aircraft equipment, putting air traffic at risk. The most common magnetic material in the luggage are the speakers present in sound equipment, amplifiers or speakers. In this way Azul will limit the transport as carry-on or checked baggage the equipment for which the sum of measures (Length + Width + Height) does not exceed 95cm and is limited to one piece of equipment per passenger. Equipment that exceeds the sum of the above measures should be directed to the Cargo sector.
Azul reserves the right to refuse any baggage or cargo that may endanger the flight or is otherwise not indicated for air transportation, according to the respective weight, size or type of baggage.
Any item that jeopardizes the safety of the flight and/or the aircraft’s integrity, or which Azul is not authorized to transport, such as objects noncompliant with standard weights and dimensions, hazardous materials, live cargo, biological materials (tissue, urine, test water, etc.) or valuables (items in gold, silver, platinum, precious and semi-precious stones, cash, checks, transportation vouchers, shares, stamps, credit cards, electronic items, “selfie sticks”, etc.)
Please call AzulCenter at +55 11 4003-1118 if you have any questions.
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.