If necessary and to comply with current legislation, AZUL will request information that personally identifies the user (“personal information”) or allows us to contact you. Generally, the information is requested when you intend to make a reservation, purchase, change or cancel tickets, submit CVs or register in the Tudo Azul benefits program. The personal information collected by AZUL is generally limited to your name, home address, identification number and e-mail address. The more accurate information you provide, the better we will be able to customize your experience on our portal. The User represents that the Personal Information provided to AZUL is true, and that he will communicate to AZUL any changes to said Information.
Eventually, other information, - such as a credit card number or other personal information, -will be needed to provide a specific service or information. Personal information provided by our clients will be processed automatically and linked to their respective electronic records of personal information belonging to AZUL.
Our clients can, at any time, update, add or delete all and any information that was provided to AZUL on our portal, - by simply updating their registration.
AZUL reserves the right to share the personal information of its clients with its Tudo Azul benefits program partners. You will have an option on your registration form to prevent Azul from sharing such information with its business partners; this choice will in no way hinder your use of our portal.
We can also contact you via e-mail to confirm reservations or cancellations, as well as send you correspondence and promotional and institutional materials related to AZUL. You can also opt out of receiving such e-mails by selecting this option on your registration form.
The content of the pages on our portal cannot be copied, reproduced, transferred, published or distributed without prior written authorization from AZUL. The trademarks and logos displayed on our portal are the sole property of AZUL and are protected by current legislation. Such trademarks and logos may not be used by third parties without prior written authorization from AZUL.
Our portal may contain links or frames from other AZUL websites or partner websites; AZUL is not liable for information published by third party websites to which this portal is linked. Links and frames placed on the AZUL portal seek only to provide an extra benefit to our clients. If you decide to visit any other website using links from this portal, you do so at your own risk, and it is your responsibility to take suitable protection measures to guard against viruses or other destructive elements. Links on our portal do not imply that AZUL sponsors or is associated with any entity whose products or services are mentioned thereon, nor does it mean that AZUL acknowledges, agrees with or is responsible for them or their respective content. We will not be held liable for any loss or damage caused by the use of such links or frames.
You can check extra luggage for an additional cost through our digital channels or at the airport check-in counter. However, please note, if the weight of each piece of luggage exceeds 23 kg or the maximum dimensions allowed of 158 cm (sum of all sides), a flat fee will be charged for excess luggage.
It is very close to your flight so you can only buy baggage directly at the airport.