Buying in Reais ( R$ ):
The issuance/convenience fee is charged on purchases made through AZUL´s website, ticket counters located in airports, retail stores, call center, except for the “mobile app”, as follows:
“Mobile App” and “Mobile Site” (via “smartphones and “tablets”): Exemption of fee.
Call Center (55 11 4003.1118): For domestic flights, the charge is from R$ 10.00 (ten Reais) per passenger each way and from R$ 65.00 (sixty five Reais) per passenger each way on international flights.
Website - For domestic flights, the amount of the charge is from US$ 5.00 (five Dollars) per passenger each way and from US$ 10.00 (ten Dollars) per passenger each way on international flights, if purchased through AZUL´s website. This fee will be waived if the customer making the purchase through AZUL´s website and properly logged in to their "TudoAzul” loyalty account, or buying “flex” fare for domestic flights and “business” fare for international flights.
Airport and retail stores: For domestic flights, the fee is R$ 40.00
Buying with points:
For reservations made with points at the Call Center (55 11 4003.1141), the fee is R$ 40.00 (forty Reais) per passenger for domestic flights and R$ 80.00 (eighty Reais) per passenger for international flights.
For reservations made with points on the website for domestic flights the fee is from R$ 10,00( ten Reais ) per passenger and for international flights is from R$ 50.00 (cinquenta reais) per passenger.