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We at Azul Linhas Aéreas Brasileiras (“AZUL”) know it’s important to inform our clients about the terms of use of our Internet portal. This Privacy Policy, Legal Information and Terms of Use (“Privacy Policy”) strives to explain and divulge the usage and privacy rules for personal information, allowing our clients to choose whether they would like to provide AZUL with the personal information required to make a reservation or purchase tickets available on the Portal or through it. We ask our clients to take a few minutes to read our Privacy Policy before making a reservation or purchasing a ticket on our portal.

The www.voeazul.com.br portal is an online service provided by AZUL for information, communication and ticket sales. By using this portal, or the information contained herein, the client consents to abide by the terms and conditions set forth in this Privacy policy. If you do not agree with the terms and conditions of our Privacy Policy then we respectfully request you do not use this portal, nor copy the information contained herein.

AZUL reserves the right to modify this Privacy Policy to adapt it to applicable legislation or good commercial and Internet use practices. AZUL will post any changes to the www.voeazul.com.br portal with due notice.

General Information

If necessary and to comply with current legislation, AZUL will request information that personally identifies the user (“personal information”) or allows us to contact you. Generally, the information is requested when you intend to make a reservation, purchase, change or cancel tickets, submit CVs or register in the Tudo Azul benefits program. The personal information collected by AZUL is generally limited to your name, home address, identification number and e-mail address. The more accurate information you provide, the better we will be able to customize your experience on our portal. The User represents that the Personal Information provided to AZUL is true, and that he will communicate to AZUL any changes to said Information.

Eventually, other information, - such as a credit card number or other personal information, -will be needed to provide a specific service or information. Personal information provided by our clients will be processed automatically and linked to their respective electronic records of personal information belonging to AZUL.

Our clients can, at any time, update, add or delete all and any information that was provided to AZUL on our portal, - by simply updating their registration.

AZUL reserves the right to share the personal information of its clients with its Tudo Azul benefits program partners. You will have an option on your registration form to prevent Azul from sharing such information with its business partners; this choice will in no way hinder your use of our portal.

We can also contact you via e-mail to confirm reservations or cancellations, as well as send you correspondence and promotional and institutional materials related to AZUL. You can also opt out of receiving such e-mails by selecting this option on your registration form.

Restricted Use

The content of the pages on our portal cannot be copied, reproduced, transferred, published or distributed without prior written authorization from AZUL. The trademarks and logos displayed on our portal are the sole property of AZUL and are protected by current legislation. Such trademarks and logos may not be used by third parties without prior written authorization from AZUL.

Links

Our portal may contain links or frames from other AZUL websites or partner websites; AZUL is not liable for information published by third party websites to which this portal is linked. Links and frames placed on the AZUL portal seek only to provide an extra benefit to our clients. If you decide to visit any other website using links from this portal, you do so at your own risk, and it is your responsibility to take suitable protection measures to guard against viruses or other destructive elements. Links on our portal do not imply that AZUL sponsors or is associated with any entity whose products or services are mentioned thereon, nor does it mean that AZUL acknowledges, agrees with or is responsible for them or their respective content. We will not be held liable for any loss or damage caused by the use of such links or frames.

Cookies

Some parts of our website may use cookies (a small electronic data file that certain websites write to your hard drive when you visit them) for the sole purpose of tracking the usage patterns of our users. If you do not want cookies to be placed on your computer, we recommend you configure your web browser so that you are warned before a cookie is stored.

Governing Law and Jurisdiction

The court of the city of Barueri, Brasil, shall have exclusive jurisdiction to resolve any disputes concerning this Privacy Policy. AZUL reserves the right to seek legal action immediately and without notice , in any country, to protect its interests or to enforce its rights whenever it deems necessary. This Privacy Policy will be governed by and interpreted under Brazilian law.