*All rates and products displayed on this website are subject to availability and may change in value without notice. For more information on the published rates, visit www.voeazul.com.br and https://shopping.tudoazul.com.


PURCHASES IN BRAZILIAN REAIS: Purchases made through the Azul website and mobile app (via smartphones and tablets) are exempt from the issuance fee. The issuance fee is charged for purchases made at counters located in airports, physical stores, and the company's call center. Airports and Physical Stores: For domestic flights, the fee is R$170.00 (one hundred and seventy reais) for purchases with a total value up to R$1,500.00, or 10% of the fare value when it exceeds R$1,500.00. For international flights, the issuance fee is 7% of the paid fare value. Callcenter (+55 11 4003-1118): The fee starts at R$170.00 (one hundred and seventy reais) per passenger and per segment for domestic flights, and starts at R$350.00 (three hundred and fifty reais) per passenger and per segment for international flights. Flexible fare rules (booking in Class Y): These will be available for sale only via the Customer Service Center. No change or cancellation fees will be charged. Refund of 95% (ninety-five percent) of the fare value. No issuance fee will be charged.

REDEMPTION WITH POINTS and AZUL POINTS + REAIS: For bookings issued with points or points + cash through the Azul Fidelidade service center (+55 11 4003-1141), physical stores or at airports, the Redemption Fee starts at R$170.00 (one hundred and seventy reais) per passenger for domestic flights and starts at R$350.00 (three hundred and fifty reais) per passenger for international flights. For bookings issued with points or points + cash on the Azul website (logged into Azul Fidelidade) and mobile app (via smartphones and tablets), for domestic flights the Redemption Fee starts at R$34.90 (thirty-four reais and ninety centavos), and for international flights it starts at R$118.90 (one hundred and eighteen reais and ninety centavos) – amounts charged per passenger and per segment. Redemption Fee will be waived for bookings issued for domestic and international flights with a travel date equal to or greater than 90 days. Customers of the Azul Loyalty Program may receive discounts on the redemption fee, depending on their program level, if applicable (see more information at: http://voeazul.com.br/home/br/pt/programa-fidelidade/taxa-resgate-pontos. Azul Linhas Aéreas informs that it only sells airline tickets through the official channels mentioned above. Fake messages have been improperly sent via email by unauthorized individuals. We inform that we do not send emails granting airline tickets upon presentation of a numbered coupon at company counters and ask customers to disregard any emails with such content.

In compliance with Law No. 12.741/2012, we inform the tax percentages: PIS – 0.65%, COFINS – 3.00%, CPS – 1.00%.

All recruitment processes are conducted by the HR department of Azul Linhas Aéreas.

Procon-RJ

Procon-PR

* All rates and products displayed on this website are subject to availability and may change in value without notice. For more information on the published rates, visit www.voeazul.com.br and https://shopping.tudoazul.com.

REAL PURCHASES: Purchases made through Azul's website and “mobile app (via" smartphones "and" tablets ") are exempt from the issue fee. The issue fee is charged for purchases through counters located at airports, physical stores and the company's call center. Airports and Physical Stores: On domestic flights, the charge is R $ 50.00 for purchases with a total value of up to R $ 500.00 or 10% of the fare when it exceeds R $ 500, 00. On international flights, the issuing fee is 7% of the fare paid. Callcenter (+55 11 4003-1118): The charge is from R $ 60.00 (sixty reais) per passenger and one way on domestic flights, and from R $ 160.00 (one hundred and sixty reais) ) per passenger and per leg on international flights. Rates with flexible rules (reservation in Class Y): Will be available for sale only through the Call Center. No change or cancellation fees will be charged. Refund of 95% (ninety-five percent) of the fare amount. No issue fee will be charged.

PURCHASES IN POINTS AND POINTS + MONEY: For reservations issued with points or points + money through the TudoAzul service channel (+55 11 4003-1141), physical stores or at airports, the value of the Redemption Fee is from R $ 55.00 (fifty-five reais) per passenger for domestic flights and from R $ 150.00 (one hundred and fifty reais) per passenger for international flights. For reservations issued with points or points + cash on the AZUL website (logged in TudoAzul) and mobile application (via "smartphones" and "tablets"), for domestic flights the value of the Redemption Fee is from R $ 24.90 (twenty-four reais and ninety cents) per passenger and per leg, with the redemption for flights with a date greater than or equal to 90 days, and for international flights the value of the Redemption Fee will be exempt from collection. Redemption is from R $ 100.00 (one hundred reais) per passenger and per leg, and emissions made for flights with a date greater than or equal to 120 days will be exempt from charging the Redemption Fee. There will also be an exemption from the collection of the Redemption Fee, regardless of the advance of the reservation, if the purchase is made at Campinas airport, provided that the issue is made by the holder of the TudoAzul Program and for his own trip. Azul Linhas Aéreas informs that it only sells airline tickets through the aforementioned official channels. Fake messages have been improperly sent via e-mail by unauthorized people. We inform you that we do not send e-mails for the granting of airline tickets upon presentation of a numbered coupon at the company's windows and asks customers to disregard any e-mails with such content.

In compliance with Law No. 12,741 / 2012, we inform the tax percentages, PIS - 0.65%, COFINS - 3.00%, CPS - 1.00%.
All selection processes are conducted by Azul Linhas Aéreas' HR.

Procon-RJ : link: http://www.procon.rj.gov.br/
Procon-PR: link: http://www.procon.pr.gov.br/